Q: Do you sell to wholesalers, distributors, or consumers?
A: We sell to wholesalers and distributors. We do not sell to consumers directly.

Q: Do you provide samples?
A: We do not provide free samples. However, if later you issue an order, the sample cost can be deducted.

Q: How much is the shipping cost of the samples?
A: If you have a collect account of DHL or UPS, we will send the samples at your cost. Otherwise, we will calculate the shipping cost according to the order quantity and your location (zip code is essential).

Q: What is the payment term?
A: Our payment term is T/T upon ordering or irrevocable L/C at sight in our favor. We will release order to production after receiving your payment. We do not accept credit card or travelerˇ¦s cheque.

Q: How long is the delivery time?
A:

Item/description

Estimated delivery time

Complete bicycles

Steel

35-40 days

Alloy

60-70 days

Carbon

90 days

Bicycle parts

Steel

28-40 days

Alloy

40-60 days

Carbon

75 days

Sporting equipment

45 days

Medical products

40-45 days


**The delivery time counts after we receive your payment. Actual delivery time depends on the items, order quantity.